MONTHLY SUPPORTMONTHLY · CANCEL ANYTIME
Store Care
Keep your store fresh, updated and selling after launch, without doing it all yourself.
Each month we upload your new products, update your banners and promotions, check that everything works, and send you a simple sales report. No contracts: cancel anytime with 30 days’ notice.
Choose your plan
This pays for your first month. After that, you're billed monthly by Payfast. Cancel anytime with 30 days' notice.
- No lock-in contract
- Unused hours roll over to next month
- Reply within 1 working day
- Cancel anytime with 30 days' notice
WHAT'S INCLUDED
What you get
every month
Two simple plans. Store Care keeps everything running. Care + Content also keeps your social media fresh.
Not included
- Shopify plan, apps and Payfast fees
- New pages or a full redesign (quoted separately)
- Paid ad spend
- Extra work beyond your hours (R350/hour, quoted upfront)
PRODUCT UPLOADS
10 or 20 a month
Store Care: 10 new products. Care + Content: 20. You send the details and photos, we upload them.
SUPPORT HOURS
2 or 4 hours a month
For edits, fixes and small updates. Unused hours roll over to the next month.
BANNERS & PROMOS
3 or 6 changes a month
Sales, discount codes and seasonal banners for Black Friday, Mother's Day and festive season.
SOCIAL CONTENT
Care + Content only
4 social media graphics a month, designed from your existing product photos.
STORE HEALTH
Monthly check
App and theme updates, broken-link check and a test checkout.
REPORTING
Monthly sales report
Sales, visitors and top products. Care + Content adds a 20-minute review call.
RESPONSE TIME
Within 1 working day
Same working day on Care + Content, for requests sent before 12:00.
How Store Care works
Simple monthly support. Send us what you need, and we handle the rest.
Choose your plan
Pay your first month here. After that, you're billed monthly through Payfast. No contract, cancel with 30 days' notice.
Send your requests
WhatsApp or email us your new products, promotions and changes whenever you need them.
We reply within 1 working day.
We update & report
We make the changes, keep your store healthy, and send you a simple monthly report with your sales, visitors and top products.
Questions before you book
Everything you need to know about Store Care. Still unsure? Book a free call.
No. We also look after Shopify stores built elsewhere, after a quick free check to make sure everything is set up properly.
By WhatsApp or email, whenever you need something. We confirm and get to work within 1 working day.
Unused hours roll over to the next month. Anything extra is R350 per hour, always quoted upfront. Nothing is charged without your OK.
Your first month is paid here. After that, Payfast bills you on the 1st of each month.
Send us a WhatsApp or email with 30 days' notice. No contract, no cancellation fees.
COMPARE
Compare
packages
Not sure which package is right for you? Here's how they compare. Founding-client rates are open to our first 5 brands only.
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Payfast Checkout
Card & Instant EFT included
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Payment Plans
Split your build into easy payments
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Founding-Client Rates
Exclusive to our first 5 brands
Starter Store
Everything you need to start selling online.
- Branded Shopify store
- Up to 10 products uploaded
- Payfast card & Instant EFT
- Courier rates & legal pages
- Training video to run it yourself
Launch Store
Designed, built and launched by one team.
- Everything in Starter, plus:
- Up to 30 products uploaded
- Product images edited & styled
- Product descriptions written for you
- Launch content: 6 posts + 2 reels
Store Care
Keep your store fresh after launch.
- New products uploaded monthly
- Banner & promo updates
- Monthly sales report
- Priority WhatsApp support
- Cancel anytime, 30 days' notice